Privacy Policy and Terms of Use

Responsible for the personal data:

MGWAX – Transformation of Waxes, Ltd
Rua Alfredo Gândara, 1A
2430-282 Marinha Grande
NIF: 505585650
T+351 244552805

MGWAX – Transformação de Ceras, Lda, hereinafter referred to as “MGWAX”, is the owner of the domain, where its website is hosted and responsible for your personal data.

The Customer should read this Privacy Policy and Conditions and Sale carefully before using the website We advise the Customer to print and keep a copy of these terms, as well as to consult this page regularly, since MGWAX reserves the right to change them without prior notice.
The use of the website implies and assumes the unreserved acceptance of this Privacy Policy and the Terms and Conditions.


Any type of information or set of information that allows you to be identified, directly or indirectly.

The information automatically collected through this (or third party services contracted in this service (, which may include: the ip addresses or domain names of the computers used by the Clients using, the uri addresses (uniform resource identifier), the date and time of the request, the method used to submit the request to the server, the size of the file received in response, the numeric code indicating the status of the response server (positive result, error , etc.), the country of origin, the characteristics of the browser and operating system used by the Client, the various time details per visit (e.g. the time spent on each page within the application) and the details about the path followed within the application, with particular reference to the sequence of pages visited and other parameters about the operating system of the Client’s device and/or ti environment.

The person using who, unless otherwise specified, coincides with the data subject.

The natural person to whom the personal data refer.

The natural or legal person, public administration, agency or other body that alone or jointly with others determines the purposes and means for processing personal data, including security measures regarding the operation and use of this service (www. The data controller, unless otherwise specified, is the owner of this service (www.
www. (or this app)
The means by which personal data of the Customer is collected and processed.

The service provided by as described in the relative terms (if available) and on this website/application.

Small units of data stored on the Client device.

The Customer undertakes to:
(a) not to use the website www. for illegal purposes or purposes that may damage the rights of MGWAX or third parties and, in particular, not to use the site to distribute illegal or harmful information, or information that is considered unpleasant, discriminatory or offensive to MGWAX or third parties;
(b) not to disrupt access to the website, MGWAX computer systems, alter the website, use it to transmit computer viruses, hacking, computer viruses, or commit illicit acts that may be qualified as computer crimes;
(c) not infringe any patent, trademark, trade secret, copyright, database right or other intellectual property right of any person or entity;
(d) not assume the identity of any person or entity including, uttering false information or otherwise lying about your connection to a person or entity;
(e) comply with these terms of use.
If the Customer fails to comply with these obligations, MGWAX reserves the right to immediately prohibit and block access to its website and its network without any right to compensation.

MGWAX has made every effort to ensure that the information included on is correct at the time of going live, MGWAX cannot be held responsible for any errors or omissions or any information that may be incomplete, incorrect or may no longer be up to date.

The copyright and all proprietary rights in the website www. and all its contents are reserved by MGWAX. Company names, brands and products or services displayed on the website www. are the registered trademarks of their respective owners.
The Client is not granted any right or license to use any trademarks and, accordingly, the Client agrees not to alter, rent, lend, sell, distribute or create derivative works based on the content of MGWAX and/or the products and services made available on the www website., in whole or in part.

Privacy Policy

MGWAX collects, among others, the following personal data: email, full name, usage data, cookies, phone number, address, company name, country, city, VAT, billing address and various types of Data.
Full details about each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanatory texts displayed prior to Data collection.
Personal Data may be freely provided by the Customer, or, in the case of Usage Data, automatically collected when using
Unless otherwise specified, all Data requested by are mandatory and failure to provide them may result in limitations on the use of the website.
The collection of data by MGWAX is done on the following grounds: conclusion and execution of a contract between MGWAX and the Customer and pursuit of a legitimate interest of MGWAX. Any use outside of these grounds requires consent of the Client. In cases where MGWAX specifically states that some data is not mandatory, the Customer is free to stop communicating this data without any consequence for the availability or operation of the service.
Customers who have questions regarding which personal data are required may contact MGWAX.
Any uses of cookies – or of other tracking tools – by or by the owners of third party services used by will serve the purpose of providing the services requested by the Client, in addition to the other purposes described in the present document.

MGWAX shall take appropriate security measures to prevent unauthorized access, disclosure, alteration or unauthorized destruction of Data.
MGWAX implements appropriate physical, electronic and managerial processes to safeguard and help prevent unauthorized access to personal information and to preserve the security of Data. These processes take into account the sensitivity of the information we collect, process and store and the current state of technology.
However, no method of transmission over the Internet or from a mobile device or online storage method can be considered 100% secure. Therefore, MGWAX cannot guarantee its absolute safety.
MGWAX assumes no responsibility for information that is disclosed as a result of transmission errors, unauthorised access by third parties or other causes beyond its direct control. We recommend that you act responsibly as you must also play an important role in protecting your information. The Customer shall not share the Customer name, password or other sensitive information about your account with anyone.
Data Processing is performed using computers and/or qualified IT tools, following organizational procedures and means strictly related to the stated purposes. In addition to MGWAX, in some cases, Data may be accessed by certain types of persons in charge, involved with the operation of (administration, sales, marketing, legal administration) or external persons (such as third party technical service providers, hosting company, IT companies, communication agencies) appointed, where necessary, as Data Processors by MGWAX. The updated list of these parties may be requested from MGWAX at any time.

MGWAX may process Personal Data relating to the Customer if one of the following applies:
The Customer has given their consent for one or more specific purposes;
Creating customer account registration on the website;
Customer account, shopping cart and order management;
Conclusion and execution of purchase and sale contracts and provision of services;
Management of delivery operations;
Management of customer support, after-sales and returns;
Management of payments, including refunds;
Response to contact requests;
Customer satisfaction and complaints management;
Keeping a record of your contact details;
Sending marketing communications and advertising, such as our newsletter;
Preparation of MGWAX management documents;
Development, maintenance, improvement and management of the website (cookie data);
Statistical operations, analysis, selection and segmentation of customers;
Provision of technical assistance;
Fraud prevention and detection;
Ensure network security;
If processing is necessary for the purposes of legitimate interests pursued by MGWAX or a third party;

When subscribing to newsletter or marketing communications, the Customer’s email address will be added to the contact list of those who may receive email messages containing information of a commercial or promotional nature on Your email address may also be added to this list as a result of your subscription to this service ( or after you make a purchase, subject to your consent.
Personal data collected: email and full name.

By filling in the contact form with their Data, the Customer authorises to use these details to respond to requests for information, quotation or any other type of request as indicated by the title of the form.
Personal data collected: email, full name and phone number.

The services contained in this section enable MGWAX to monitor and analyze web traffic and may be used to track Customer behavior.
Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the data collected to track and examine your use of this service ( to prepare reports on activity and share it with other Google services.
Google may use the data collected to contextualize and personalize ads in its own ad network.
Personal Data collected: Cookie and Usage Data.
Place of Treatment: USA – Privacy Policy – Opt Out. Privacy Shield Participant.

These types of services allow the management of the contact database of email, telephone or other contact information for communication with the Customer.
These services may also be used to collect data regarding the date and time when the Customer viewed the email. They may also be used to collect information about when the Customer interacted with the email received, such as when the Customer selected the links included in the email.

Google Tag Manager is a management service provided by Google LLC.
Personal Data collected: Cookie and Usage Data.
Place of Processing: USA – Privacy Policy. Privacy Shield Participant.

This type of service allows interaction with social networks or other external platforms, directly from the pages of this service ( The interaction and information obtained through is always subject to the Client’s privacy settings on each social network. If a service that allows interaction with social networks is installed, you may collect traffic data for pages where the service is installed, even when Customers are not using them.

Payment Processing Services allow to handle payments by credit card, bank transfer or other means. To ensure greater security, provides only the information necessary to execute the transaction with the financial intermediaries that operate the transaction.
Some of these services may also enable the sending of time-scheduled messages to the Customer from such as email-based invoices and other notifications

PayPal is a payment service provided by PayPal Inc. that allows Customers to make payments online.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of Processing: Please refer to PayPal’s Privacy Policy – Privacy Policy.

This type of service analyses the traffic of this service (, potentially containing Personal Data of the Customer, with the aim of filtering out parts of the traffic, messages and content that are recognised as SPAM.

Google reCAPTCHA is a SPAM protection service provided by Google Inc.
Use of reCAPTCHA is subject to Google’s privacy policy and terms of use.
Personal Data collected: Cookie and Usage Data.
Place of Processing: USA – Privacy Policy. Privacy Shield Participant.

By registering or authenticating, you allow this service ( to identify you and give you access to dedicated services. Depending on what is described below, registration and authentication services may be provided by third parties. In such cases, may access some Data stored by these third party services for registration or identification purposes.
MGWAX uses the information we collect from and about you for various purposes, including:
Handle and respond to your requests;
To understand Customer actions (Services visited, preferred features, usage patterns, etc.), to improve the content and features of the Services provided (for example, by customizing content to the interests observed), to process and complete transactions and to make special offers;
Manage the Services provided and diagnose technical problems;
Send communications at the request of the Client and which are of interest to him/her;
Generate and review reports and conduct research on the usage base and usage patterns of the Services;
Provide customer support service;
Provide information and notices regarding the Customer’s account;
Performance of obligations and defence of rights in any contracts entered into between the Client and MGWAX including payments and collections.

The Customer registers by completing the registration form and providing Personal Data directly to
Personal Data collected: city, date of birth, email, address, billing address, full name, phone number, country.

This type of service allows the Client to view and interact with content hosted on external platforms, directly from the pages of this service ( and to interact with it. If such a service is installed it may collect web traffic data for pages where the service is installed, even when Customers are not using them.

The data is processed at the owners’ operating headquarters, and any other places where the parties involved with data processing are located.
Depending on the Customer’s location data transfers may involve the transfer of Customer Data to a country other than your own.

MGWAX is authorized to transfer Personal Data collected within the EU to third countries (i.e. any non-EU country) only in accordance with a specific legal basis. Any such transfers of Data will be on one of the legal bases described below. Customers may ask MGWAX which legal basis applies to which specific service.

If this is the legal basis, Customer Personal Data will be transferred from the EU to third countries only if the Customer has explicitly consented to the transfer, after having been informed of the possible risks due to the absence of an adequacy decision and of appropriate safeguards.
In such cases MGWAX will properly inform the Customer and obtain his explicit consent through the Service.

Personal Data will be processed and stored for as long as necessary for the purposes for which they have been collected.
Personal Data collected for the purposes related to the execution of a contract between MGWAX and the Customer will be kept until such contract has been fully performed;
Personal Data collected for purposes related to the legitimate interests of MGWAX will be kept for as long as necessary to fulfil such purposes.
MGWAX may be required to retain Personal Data for a longer period of time on all occasions where it is required to do so in order to comply with a legal obligation.
As soon as the retention period expires, the Personal Data will be deleted and/or anonymized.

As the holder of your personal data you have the following rights:
Right to Access: the data subject has the right to know whether their data is being processed, which data and in what form, and may also request to be informed of their communication to any external entity. This right includes the right to access your own data;
Right of rectification: the data subject has the right to update, complete or correct the data at his or her discretion;
Right to erasure: the data subject has the right to be forgotten, provided that their data are no longer necessary for the purpose for which they were collected, and provided that there is no longer any legal duty to maintain the data;
Right to Limitation of Processing: the data subject has the right to obtain from the controller the limitation of processing, which implies the erasure of certain data when no longer necessary, leaving only those necessary for the fulfillment of a legal duty of retention, or for the future exercise of the defense of a right in legal proceedings;
Right to Data Portability: the data subject shall have, under the terms and conditions defined by law, the right to receive the personal data concerning him/her which he/she has provided to a controller, in a structured, commonly used and machine-readable format, and the right to transmit such data to another controller without the controller to whom the personal data have been provided being able to prevent this, if: (a) the processing is based on consent or on a contract; and (b) the processing is carried out by automated means and not only in paper files.
Right to object to processing: this involves a balancing of interests between the need for the responsible party to process the data (public interest, legal duty to retain data, to protect the effectiveness of a judicial right) and the interest of the individual in not processing the personal data concerning him or her;
Right to lodge a complaint: with the competent supervisory authority (Comissão Nacional de Proteção de Dados (CNPD) – Rua de São Bento, 14, 3.º, 1200-821 Lisbon – +351213928400 –
If you wish to exercise any of these rights or have any questions regarding this privacy policy, you may contact us at
MGWAX reserves the right to make changes to its privacy policy at any time, so you are advised to visit this page regularly.


Cookies consist of portions of code installed in the browser, which help MGWAX to provide the service in accordance with the described objectives. Some of the purposes for which cookies are installed may also require Customer consent.
In cases where the installation of cookies is based on consent, such consent may be freely withdrawn at any time by following the instructions provided in this document.

ACTIVITY STRICTLY NECESSARY FOR THE FUNCTIONING OF THE SERVICE uses cookies to save the Client’s session and perform other activities that are strictly necessary for the operation of, for example, those relating to traffic distribution.

ACTIVITY REGARDING PREFERENCE RECORDING, OPTIMIZATION AND STATISTICS uses cookies to save browsing preferences and optimize the Customer browsing experience. These cookies include, for example, those used for setting language and currency preferences, or those for managing first-person statistics used directly by the website owner.

Some of the services listed above collect statistics in an anonymous and aggregated form and may not require Customer consent or may be managed directly by MGWAX – depending on how they are described – without the help of third parties.
If any services operated by third parties are listed among the tools below, they may be used to monitor Customer browsing habits – in addition to the information set forth herein and without MGWAX’s knowledge. Please refer to the privacy policy of the listed services for more detailed information.

In addition to what is set out in this document, the Customer can manage cookie preferences directly from their own browser, and prevent – for example – third parties from installing cookies.
Through browser preferences, you can also delete cookies installed in the past, including cookies that may have saved the initial consent to the installation of cookies by this site. Customers can find information on how to manage cookies in their most frequently used browsers at the following address: Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Internet Explorer.
With regard to cookies installed by third parties, Customers can manage their preferences and withdraw their consent by clicking on the removal link – if provided – or by contacting the third party.
Notwithstanding the above, MGWAX advises that the Customer may follow the instructions provided in the linked initiatives of EDAA (eu), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Customer to select their monitoring preferences for most advertising tools. MGWAX recommends that Customer use these resources in addition to the information provided in this document.

MGWAX reserves the right to make changes to this privacy policy at any time by communicating to its Clients on this page and possibly within this service and/or – to the extent that it is technically and legally feasible – by sending a notice to Clients through any contact information available to MGWAX. It is highly recommended that this page be consulted several times in relation to the last modification described at the bottom.
Where the changes affect the Processing activities performed on the basis of the Customer’s consent, MGWAX will collect new consent from the Customer, where required.